State of the Art / July 1996

The Good, the Bad, and the Politically Incorrect

Tom R. Halfhill


GOOD

Screen photo of
                  Grolier's Multimedia Encyclopedia.
Avoid Clutter and Confusion

To avoid screen clutter and confusion, let users decide if they want to see the full range of options. This search dialog in Grolier's Multimedia Encyclopedia has a button that expands or contracts the dialog to offer simple or advanced features.

Screen photo of
                  Microsoft Word.
Italics

When you italicize text in Microsoft Word, both the selected region and the cursor automatically slant to match the italics text style. It's a small touch, but it helps users determine if the selection includes spaces immediately before or after the italicized text.


BAD

Screen photo of an
                  OK or Cancel dialog box.
Beware of Confusing Messages

Beware of confusing messages. In this dialog, clicking the OK button actually cancels the search operation, but the user might easily click the Cancel button instead — especially since it's highlighted as the default button.

Screen photo of
                  Microsoft Windows.
Overcrowding Not Good

Avoid crowding a bunch of similar buttons or controls into a small area of the screen. This confusing hodgepodge in Windows 3.1 was cleaned up in Windows 95.


POLITICALLY INCORRECT

Screen photo of
                an impolite error message.
Pointing Fingers, Placing Blame

Apple's guidelines for interfaces discourage use of the word error
in error messages because it implies the user is at fault.




Copyright 1994-1998 BYTE

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